Frequently Asked Questions

WHAT IS AN ESCAPE ROOM?

An escape room is a live entertainment experience in which a small group of people are locked in a themed room and must find clues, solve puzzles, and crack codes to escape in the time allotted (typically 1 hour). It was initially developed in Japan around 2007, and migrated to the United States around 2012. Since that time nearly 1000 Escape Room fixed locations have been established.

WHO IS IT FOR?

Escape rooms are great for casual outings with friends & family, date nights, birthdays, special occasions, corporate events, and team building. Our mobile escape trailer now expands on this by allowing our customers to enhance their existing event and bring the escape room to their door.

ARE WE REALLY GOING TO BE LOCKED IN A ROOM?

No…not really. While the theme of the adventure bases itself on being in a locked area, for safety and convenience reasons you are always capable of exiting the escape room.

WILL THERE BE PEOPLE I DON’T KNOW IN THE ROOM?

No. Typical fixed location escape rooms can permit mixed groups of people to book a timeslot up until the maximum occupancy is reached. Mental Break however focuses on private bookings by the hour, half-day, or full-day.

IS YOUR GAME CREEPY?

No. Some Escape Rooms utilize creepy or eerie elements as part of their theme. Mental Break intentionally does not. However, Mental Break’s room has been built to be realistic enough to submerse yourself into the theme which we believe enhances the experience.

HOW DO WE ESCAPE?

You and your team work together to find clues, solve puzzles, decipher codes, and answer riddles in an effort to unlock the door and escape in the time allotted. Solving each puzzle may reveal further clues to subsequent puzzles, thereby allowing you to fully enjoy the entire experience. Failure to solve the final puzzle within the allotted time ends the game and unlocks the door. If desired, your game master will walk you through the rest of the puzzles.

CAN I GET CLUES?

Yes. There is a game master who will monitor your progress and provide clues when the team agrees that they want one. Typically, escape rooms offer up to 3 clues but this can change based on the difficulty of the room.

WHAT DOES AN ESCAPE ROOM COST?

Please see our booking page for hourly, half-day, and full-day rates at the following link.

HOW MANY PEOPLE CAN PLAY?

Our mobile room fits 7 people comfortably, but an 8th person only makes it cozy. We recommend that a team be no smaller than 4 people simply because many minds working together are needed to solve the puzzles.

WHEN WILL THE TRAILER ARRIVE?

Mental Break arranges our booking schedule to include 1 hour of travel/setup/breakdown time in addition to your 1 hour game. Setup and breakdown typically take 15 minutes, thereby leaving 30 minutes for travel to your location. We may arrive early depending on the proximity of our previous booking.

WHEN ARE WAIVERS NEEDED BY?

Mental Break requires that each participant sign a waiver which covers the activity while inside (and around) the trailer. These waivers are available for download and printout at the following link, and will also be available upon our arrival. We recommend downloading and taking care of these early so that you maximize your Escape Room time.

WHERE CAN THE TRAILER BE PARKED?

Mental Break’s trailer is approximately 55 feet long, and 12 feet tall. We recommend evaluating where the trailer can be parked prior to booking to ensure that sufficient space is available. Please also confirm that the space is free from overhanging trees lower than the 12-foot height (which will scratch the trailer).

IS THERE AN AGE LIMIT?

Escape Rooms are enjoyed by all ages from children to grandparents. The games do not involve heavy lifting or physical exertion. This is a mental exercise adventure! Ages 13 and younger must be accompanied by an adult.

HOW DO I BOOK A TEAM BUILDING EXPERIENCE?

Mental Break was designed and constructed to be ideal as a team building exercise. Please see our team building page for more details, and contact us through the booking page to arrange for your weekday event.

IS MY TICKET REFUNDABLE?

Unfortunately, all sales are final and tickets are non-refundable as with other ticket purchases made for concerts, shows, etc.

I HAVE MADE A MISTAKE DURING THE BOOKING PROCESS. WHAT SHOULD I DO?

Please contact us directly by phone or email and we will help.

ARE THERE OTHER ESCAPE ROOMS IN THE U.S.?

Yes, there many escape rooms, and we even recommend several of the local fixed locations. For more information visit http://escaperoomdirectory.com.

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